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Pittsburgh, PA 15260
Phone: 412-624-7785
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Welcome   |   Survey Research Program Overview

Survey Research Program - Expertise

CATI, CAPI, CASI, Web, IVR, Paper & mixed-mode

Projects involving both general and special populations

Our clients include University faculty from various schools and departments, faculty from other universities, state & local government, and other outside agencies

Survey Research Program - Data Collection Methodologies

Computer Assisted Telephone Interviewing (CATI)... Computer Assisted Telephone Interviewing (CATI)
  · Random digit dialing (RDD) studies with advanced sample management
  · Targeted / listed samples to reach specific subgroups or rare populations
 

Integrated Voice Response (IVR)... Interactive Voice Response (IVR)
  · Recorded voice administers survey script
  · Voice response or key entry
  · Powered by VoiceXML on our secure web/database servers and in partnership with
    PlumVoice telephony services
  · Outgoing or inbound call capability
 

Computer Assisted Personal Interviewing (CAPI)... Computer Assisted Personal Interviewing (CAPI)
  · Face-to-face interviews
  · Typically performed in the respondent´s home using a portable computing device
 

Computer Assisted Self Interviewing (CASI)... Computer Assisted Self Interviewing (CASI)
  · Self-administered survey typically using a portable computing device for respondent
    interaction
 

Audio Assisted Computer Assisted Self Interviewing (A-CASI)... Audio Computer Assisted Self Interviewing (Audio CASI, ACASI)
  · Self-administered survey typically using a portable computing device for respondent
    interaction
  · As questions are displayed the computer plays recordings of the questions
  · Respondent given headphones for privacy
 

Web Surveys... Web Surveys
  · Web-based, database-backed surveys, and data collection systems
  · Concentrating on web surveys with complex flow logic and/or skip patterns
 

Paper Questionnaires... Traditional Paper Questionnaires
 

 
Survey Research  |  Survey Experts  |  Sample Design  |  Telephone Surveys  |  General Population Surveys  | 
Random Digit Dial Surveys  |  Special Population Surveys  |  Medical Follow-up Studies  |  Institutional Surveys  | 
CATI  |  IVR  |  CAPI  |  CASI  |  ACASI  |  Web Surveys