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Interviewer Training & Quality Control
SRP relies on a pool of experienced interviewers for telephone and in-person surveys. These
include both undergraduate and graduate students, as well as non-students under the management
of senior field work supervisors. Interviewers are trained in general and project-specific
interviewing techniques, such as maintaining objectivity, reading questions as written, and securing
respondent cooperation. Training involves a combination of lecture, written
hand-outs, video instruction, and role-playing. Interviewers are continuously
monitored during data collection for quality assurance, and periodic re-training sessions
occur as necessary. Fieldwork supervisors and senior staff members assigned to a
particular project meet on a regular basis to discuss any problems or issues that may arise.
SRP can also provide interviewers and/or interviewer training for non-UCSUR studies.
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